but if anyone cares or is listening, I refuse to believe and cannot possibly believe that I would be the first to complain about the new subscription required to access the features that we had before and are no longer present. Perhaps it is because the current reviews are too poor and/or too poignant or pointless, I don’t know. Why Aren’t There Any Visible Current Reviews Could you reach out to our support team at so we can get some more information? We'd like to investigate what could have happened. Hi there, we're sorry to know about your experience. And it even deleted my contacts! So I had to add all of my contacts back on, then for some reason, it made me invite someone or else it wouldn’t let me continue the sign in process. But when I downloaded it again, it was the same! No seconds, no history of my past polos, nothing. We both agreed that it could have also just been my phone. And so, I deleted the app and tried again. I texted my friend who had Marco Polo way before me and actually introduced me to Marco Polo, said that when she updated it, everything was the same but better. So I looked at the menu area and it was gone. Later that day, I had taught my dog a new trick, and I wanted to put it as one of my seconds. And when I went on there, all of my data had been deleted! And it made me sign in again! So I went through the whole process, which doesn’t take that long, and I finally got to the end. So, two days ago, I was trying to go onto it, and it updated! I was like ‘finally!’ So I was excited to see the changes. So when all of my friends said they updated the app, I had the old version.
#MARCOPOLO APP UPDATE#
So, since I’ve gotten Marco Polo, it’s been the best!!! Sure it’s crashed a few times, but hey? Don’t we all? So, on iPhone 10 r’s, you can’t update apps on your own. Users can manage and cancel subscriptions in their account settings on the App Store. The account is charged for renewal within 24-hours before the end of the current period. Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period.
Payments are charged to the user's Apple ID account at confirmation of purchase.
#MARCOPOLO APP PLUS#
Plus Family is not limited to members within one household.Īnnual: Less than $2/month per membership billed annually at $119.99 Save with up to six memberships with one plan.
#MARCOPOLO APP FREE#
Marco Polo Plus offers premium features including:Ħ Plus Passes so you can share 2 months free with friends and familyĪnnual: $5/month billed annually at $59.99 It’s the convenience of groups with no cross-conversations. Send one video to everyone in your circle, and only you see reactions and replies. Does our product deliver on our promise and our purpose? Does it make people happier? Research indicates yes, and we commit to conducting this research regularly to ensure we stay on track.
Earning your trust is vital to our team, from the technology we create to the business decisions we make.
The Marco Polo Plus subscription plan allows us to make money in a way that’s true to our purpose – no ads, no selling your data – while maintaining a free service for the majority of our community. To fulfill it, Marco Polo does things differently. Continue the conversation on your own schedule. There are no “likes” or comparisons, and there are no tricks to keep you on the app for longer than you wish. This award-winning video chat app isn’t social media. Marco Polo is the video chat app that brings you closer to the people who matter most without asking you to compromise on trust.Ĭommunicate face-to-face in a private, ad-free space with no interruptions or intrusions.
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